Privacy & legal.

Who we are

This website is operated by Invictus Professional Training Ltd, trading as Invictus Pro Training, based at Portsmouth Guildhall, Guildhall Square, Portsmouth, Hampshire, PO1 2AB.

We provide training, consultancy and operational support across the United Kingdom. Where any of our courses are regulated qualifications, they are delivered in line with the requirements of the relevant awarding organisation.

The information on this site

The information on this website is intended to provide a general overview of our services and course range. Course content, durations, prices and availability may change, and the right training for you will always follow a discussion of your specific needs.

Nothing on this website should be taken as a guarantee of a particular outcome. Any quotation or course booking is subject to our terms of business, which we will share with you before any training is confirmed.

Website terms of use

By accessing or using this website you agree to these terms of use. If you do not accept them, please do not use the site. The website is intended for use by businesses and individuals seeking information about our training, consultancy and operational support services.

All content on this website, including text, graphics, logos, images, course outlines and their arrangement, is owned by or licensed to Invictus Professional Training Ltd and is protected by copyright, trademark and other intellectual property rights. You may view and print pages for your own reference, but you must not copy, reproduce, republish or distribute any part of the site for commercial purposes without our prior written permission.

• Use the website only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of, the site by anyone else.
• Do not attempt to gain unauthorised access to the website, its servers or any connected systems, and do not introduce viruses or other malicious material.
• Do not scrape, harvest, data-mine or systematically extract content from the site, or use it in any way that could damage, disable or impair its operation.
• Do not misuse the site by knowingly transmitting unlawful, misleading or harmful material.

Liability & third-party links

The website is provided on an 'as is' and 'as available' basis. While we take care to keep the information accurate and up to date, we make no warranties that the site will be uninterrupted, error-free or free from viruses, and course content, prices and availability may change.

To the fullest extent permitted by law, we exclude liability for any loss or damage arising from your use of, or inability to use, this website, or from reliance on any content on it. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud, where such limitation is not permitted by law.

This website may contain links to third-party websites. Those links are provided for convenience only, and we have no control over and accept no responsibility for the content, accuracy or availability of any external site.

These terms and any dispute arising from them or your use of the website are governed by the law of England and Wales, and are subject to the exclusive jurisdiction of the courts of England and Wales. Access to any of our services is also subject to our separate terms of business, which we will provide before any training is confirmed.

Privacy & how we use your data

We are committed to protecting your privacy and handling your personal data fairly, lawfully and transparently, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

When you contact us through this website, we collect the information you provide, such as your name, email address, phone number and the details of your enquiry, solely to respond to you and, where you ask us to, to arrange and deliver training. Our lawful basis for processing this information is your consent and, where you become a client, the performance of our contract with you.

• We will only use your information for the purpose for which you provided it.
• We will not sell your personal data, and we will only share it where necessary to deliver our services or to meet a legal requirement.
• We retain your information for as long as needed to provide our services and to satisfy awarding-organisation and record-keeping obligations.
• You have the right to access, correct or request deletion of your personal data, and to withdraw consent at any time.

Cookies

This website is designed to work with minimal cookies and does not use third-party advertising or tracking cookies. Where a third-party feature such as an embedded map is used, that provider may set its own cookies; please refer to their privacy policy for details.

Our home page shows our latest Instagram and Facebook posts. To display them, your browser requests the posts from our feed provider (rss.app) and loads the post images from Meta's content network. Those providers will see your IP address as part of that request. No cookies are set by this feature, we do not receive or store anything about you from it, and the rest of the site works normally if it is blocked.

Your rights & the ICO

You have rights over the personal data we hold about you, including the right to be informed, to access, to rectification, to erasure, to restrict processing, to data portability and to object. To exercise any of these rights, please contact us using the details below.

If you have a concern about how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Complaints

We aim to provide the highest standard of service, but if you are ever unhappy we want to know. Please contact us in the first instance and we will do everything we can to put things right.

For regulated qualifications, where a matter cannot be resolved directly with us, you may be able to escalate it to the relevant awarding organisation. We will tell you who that is and how to contact them.

Contact

If you have any questions about this notice, our use of your data, or our services, please contact us by post at Portsmouth Guildhall, Guildhall Square, Portsmouth, PO1 2AB, by telephone on 07726 480306, or by email at [email protected].