Basic Life Support (BLS)
Half day (3 hours)
This 3 hour course will teach the essentials including CPR, recovery position and choking.
What we teach
Training for every safety challenge.
Our practical training varies from accredited qualifications, popular off the shelf, through to fully bespoke courses. Options range from your premises or ours, 1:1, groups small and large. Depending on the topic delivery could be face to face, online, a blended combination, or immersive simulation exercise and operational validation.
QN approved centrePopular First Aid Course Key Content Comparisons
For full details drop us a message. Typical starting prices shown.
- Label
- Value
| EFAW | EFAW-S | Specific Industry Top-Up | Combined Emergency Adult & Child First Aid | FAW | |
|---|---|---|---|---|---|
| Private (up to 12) | £600 | £650 | £600/day | £650 | £1,800 |
| One person, open course | £100 | £110 | n/a | £110 | £300 |
| Typical no. of days | 1 | 1 | 1 | 1 | 3 |
| GLH | 6 | 7 | — | 6 | 18 |
| TQH | 7 | 9 | — | 7 | 22 |
| AED | ✓ | ✓ | (needs-analysis driven) | ✓ | ✓ |
| CPR & choking — adults | ✓ | ✓ | ✓ | ✓ | |
| CPR & choking — infants/adolescents | ✓ | ✗ | ✓ | ✓ | |
| Minor injuries, anaphylaxis & major illness | some | some | some | ✓ | |
| Catastrophic bleeding | intro only | ✓ | ✗ | ✓ | |
| 10-min triage, blast injuries, first aid for drugs/chemical | ✗ | ✓ | ✗ | ✗ | |
| Trauma & spinal injuries | ✗ | ✗ | ✗ | ✓ |
Costs of travel and training room not included above. Order of training days can be negotiated.
First Aid Risk Assessment — Request the fileFirst Aid / Medical
Be prepared should the worst happen to you, your team or even your customer when you are with them. Immediate aid can make a huge difference whilst waiting for the emergency services. Add first aid skills to your toolbox.
With 80% of out of hospital cardiac arrests happening at home this training isn't just for work accidents but can help you and your teams protect family too.
Emergency First Aid at Work (EFAW)
1 day (6.5 hrs GLH / 7 hrs TQH)OfQual regulated
From £600 (up to 12) private / £100pp open
This 6.5 hour course will build on from basic life support, adding Defibrillator; Assessing an emergency & patient; choking; serious bleeding; shock; burns; breaks & minor injuries.
Emergency First Aid at Work - S (EFAW-S)
1 day (7.5 hrs GLH / 9 hrs TQH)OfQual regulated
From £650 (up to 12) private / £110pp open
This 7.5 hour course will build on from basic life support, adding Defibrillator; Assessing an emergency & patient; choking; serious bleeding; shock; burns; breaks & minor injuries+++. The "+++" indicates additional content beyond standard EFAW including catastrophic bleeding treatment, 10min triage, blast injuries, first aid for drugs, spiking, and chemical attacks.
Combined Paediatric & Emergency First Aid at Work
1 day (7.5 hrs GLH / 7 hrs TQH)OfQual regulated
From £650 (up to 12) private / £110pp open
This 7.5 hour course will build on from basic life support, adding Defibrillator; Assessing an emergency & patient; choking; serious bleeding; shock; burns; breaks & minor injuries. This caters for all patient age ranges.
First Aid at Work (FAW)
3 days (18 hrs GLH / 22 hrs TQH)OfQual regulated
From £1,800 (up to 12) private / £300pp open
Building on from the EFAW: soft tissue injuries; spinal injury; eye injuries; sudden poisoning & anaphylactic shock.
There is the option to add content (with increased learning time) to cover additional hazards that your workplace brings. Our Motor industry course has been popular finding an affordable balance between a 1 day and 3 day first aid at work.
First Aid at Work Refresher (FAW-R)
2 daysOfQual regulated
From £1,100 private
Refreshes a valid First Aid at Work qualification before it expires, keeping your qualified first aiders current in less time than the full three-day course.
Immediate Life Support (ILS)
Advanced first aid training option. Please get in contact for more advanced training options.
Pre-Hospital Care
Advanced training option for pre-hospital care settings. Please get in contact for more advanced training options.
Health Care
An employer's need to play an active role in their staff/patients' safety is at an all-time high to reduce their risk of violence. The Health and Safety Executive provides a definition of workplace violence: 'any incident in which a person is abused, threatened or assaulted in circumstances relating to their work'. The source of that threat/risk may come from third parties, but it could also be from colleagues or service users. Therefore, ensuring that all parties are kept as safe as possible is crucial, whether that is defusing conflict, breaking away from an attack or supporting with a person's overwhelm.
See also:First AidHealth & Safety
Breakaway Training
Breakaway training in the health care sector is one of our specialities. Also see CRISIS (PMVA).
CRISIS (PMVA)
From 1 day
In workplaces where service users (or third parties connected to them) may be confused or overwhelmed, there may be a degree of behaviour that challenges care/service provision. This specialist training is designed to keep not only those service users, but others and staff safe whilst maintaining the highest levels in duty of care. Invictus Pro Training have been working with both Hospital Security firms and NHS Teams across the South Coast for years. Every training session is prepared in advance, after consultation with department heads and completion of a detailed training needs analysis.
Training needs analysis and departmental consultation required.
Conflict Management for Healthcare
From ½ day
Conflict Management isn't a one size fits all, especially when working with patients and their loved ones or third parties.
Fire Awareness Training
½ day
This introductory online course gives your staff everything they need to know to keep them safe in the workplace and creates a base level of knowledge to build on.
Fire Marshal Training
From ½ day
This course builds on our entry level training and includes all the duties expected of a fire marshal. A major element is the safe use of fire extinguishers; which ones to use depending on the fire and how to inspect them.
Courses are offered with or without extinguishers. Contact to discuss which fire course would suit your needs best.
Fire Warden Training
From ½ day
A more advanced course that builds on our Fire Marshal Training, allowing fire wardens to oversee an emergency evacuation and liaise with the fire service. This in-depth training will ensure your appointed staff member keeps your fire safety obligations up-to-date.
Courses are offered with or without extinguishers. Contact to discuss which fire course would suit your needs best.
Neurodiversity & Mental Wellbeing
From ½ day
We offer a range of courses on Neurodiversity and Mental Wellbeing, this is great for individual needs and team dynamics. We are finding more frequently in workplaces that clash within team communications come from a lack of understanding around these issues. Also see Mental Health First Aid.
Introduction to Health and Safety
From ½ day
A crucial course to keep your company compliant with current regulations, allowing your staff to become familiar with the essentials set in the context of your business needs. We offer this training as either a half day online course or in-person training for up to twelve learners.
Manual Handling Training
From ½ day
As part of their work, your staff may need to lift and carry heavy or awkward objects. It is your duty as an employer to ensure they understand the correct procedure to keep themselves safe. Our manual handling courses are delivered in-person with hands-on scenarios to ensure each learner understands the basics of keeping the spine healthy and using correct lifting techniques.
Evacuation Chairs
½ day
Do you have staff, visitors or learners that require a Personal Emergency Evacuation Plan (PEEP) whether that is short term after an injury or longer term as a part of their accessibility needs and care plan. Does your team know how to safely evacuate them in an emergency? If you have evacuation chairs on your premises training must be provided under Provision and Use of Work Equipment Regulations 1998.
Legal requirement: Provision and Use of Work Equipment Regulations 1998.
Workplace
With over 35 years' experience of working with the public, we've just about seen it all. Our trainers have dealt with difficult situations including frustrated, angry and even violent customers and understand intrinsically how to manage and diffuse each circumstance. In customer facing industries, how your staff deal with dissatisfied customers has a direct impact on your bottom line. Understanding the motivations behind customer complaints allows your staff to remain in control and diffuse each situation. That level of training increases chances of repeat business and staff retention, lowering your training and hiring costs. We tailor our approach to suit individual business sectors. This ensures alignment with specific legislation and best practice relative to 'your' field.
The Management of Health and Safety at Work Regulations 1999 require employers to assess the risk of stress-related ill health arising from work activities, as with any other hazard. The Health and Safety at Work etc Act 1974 requires an employer to take measures to control that risk.
Once you have assessed the risk of violence in your workplace, and where you cannot remove it, you must put the right controls in place to protect your workers.
Training can be used to prevent and manage violence. Training should be available to everyone working for you who may be at risk.
Customer Service
Whether your team deal with the public face to face, over the phone or online we can guide your team how to manage expectations and how to respond when something doesn't go to plan.
Dealing with Difficult Customers / Conflict Management
From ½ day
In an increasingly stressful world, we have to be more aware of conflict. It is an employer's legal responsibility to protect staff from workplace violence and manage stressful situations. You can empower your staff with specialist training in dealing with difficult behaviour. Give them the skills to be proactive and understand how to diffuse and de-escalate with authority. We offer a bespoke consultation service to discuss the challenges you and your staff face.
Sexual Harassment in the Workplace
From ½ day
In October 2024 it became a legal requirement under the Protection (Amendment of Equality Act 2010) Act 2023 for workplaces to proactively take "reasonable steps" to prevent sexual harassment of employees, training staff in the law around this is a first step to meet that duty.
Legal requirement: Protection (Amendment of Equality Act 2010) Act 2023.
Mental Health Awareness
½ day
This course can be delivered in-house or as a Level 2 qualification.
Mental Health First Aid at Work
2 days
This course can be delivered in-house or as a Level 2 qualification.
Breakaway Training
Physical skills training available as an add-on to conflict management courses. Options include course length and whether breakaway training or more advanced physical skills training is required.
Emergency Procedures
Training in emergency procedures for the workplace, including evacuation simulations.
Security & Crowd Management
We have an extensive range of Security and crowd management topics, take a browse through our offering.
Physical Intervention Refreshers
From ½ day
The SIA's guidance is that security operatives should refresh their physical intervention skills on a regular basis, with a minimum of annual training. Most within this sector would agree that the standard SIA physical intervention within the Door Supervisor course is inadequate to deal with anything other than primarily compliant patrons. A risk assessment of the violence that they or their co-workers are likely to face should be carried out, we can train that skills gap. Those that aren't trained in how to deal with complicated or higher-stress situations will by default revert to type, potentially leaving your company and operative in a legally vulnerable position.
Minimum annual refresh recommended by the SIA.
Incident Response Team (IRT)
1 day
This is a topic we have been delivering well over a decade, taking your operatives a number of different skills to be able to work as a highly efficient team. Whether that is to assist moving important individuals through busy locations, getting a medical team in and a casualty out of crowds, or apprehending a member of the public who needs to be ejected/arrested and conveying to the Police. Advanced conflict management, scene control, emergency response and much more.
Soft Mechanical Restraints / Handcuffing
1 day
This is a specialist training course available to those working within the security or healthcare sector. This training is typically only delivered at a company level, where it is clear there is appropriate policy and operating procedures to support the use of mechanical restraints whether traditional metal cuffs or soft restraint systems.
Appropriate company policy and operating procedures must be in place.
Unarmed Defensive Techniques (UDT)
1 day
This training is ideal for team members who face a higher risk of workplace violence, this closely maps to training that Government bodies (who may face conflict) receive. This ensures that it is simple, effective and designed to support lawful use of force when required. Those that aren't trained in how to deal with complicated or higher-stress situations will by default revert to type, potentially leaving your company and operative in a legally vulnerable position.
Conflict management training is a pre-requisite. Invictus can provide this if not already completed.
Drugs & Alcohol Awareness
From 2 hours
Learn about the current trends and risks in drug, alcohol and substance abuse. We cover what your statutory obligations are as an employer and the legal frameworks to handle service users and substances, including the law around searching.
Specialist Security for Hospitals & Education
The SIA training is intended to be a base level of training for those entering the security sector. It is expected by the SIA and implicated by law that workplaces further train their staff to prepare them for the specifics of their job role. This training will cover the additional legislation and industry guidance for your sector, along with additional skills required to carry out their duties.
CRISIS (PMVA) Model
From 1 day
In workplaces where service users (or third parties connected to them) may be confused or overwhelmed, there may be a degree of behaviour that challenges care/service provision. This specialist training is designed to keep not only those service users, but others and staff safe whilst maintaining the highest levels in duty of care. Every training session is prepared in advance, after consultation with department heads and completion of a detailed training needs analysis. We can support if needed.
Training needs analysis and departmental consultation required.
Working with Young People
From ½ day
Our typical clients in this space are Colleges and Recreational/Leisure facilities. The core focus is on developing good communication skills, managing boundaries, and preventing disruptive behaviour. Our approach is to meet young people at an appropriate level to build a functional rapport, whilst maintaining safeguarding measures. We also work with a number of charities to help care/school leavers build confidence with their communication as they transition into adult life, helping them reduce day-to-day conflict.
Team Development
From ½ day
Security and the Events world are great for employing from within, and loyalty being rewarded. Sometimes that means those that progress haven't been given the support they need with training, let us help you with that. Whether upskilling from a member of frontline team to a Supervisor or even on to Management, we can appraise your team members' current knowledge and establish the areas you need them to grow. Feeling valued is linked to improved performance and reduced attrition.
SIA Linked Qualifications
For more details about Door Supervision, Security Officer and CCTV operator training please get in contact.
Music, Events & Night-Time Economy
Whether working as a Steward, Door Supervisor or Crowd Manager we have a selection of courses and career development plans to help you and your team grow. As members of the UK Crowd Management Association KT actively participates in the formation of new policies and guidance. Our trainers have over 18 years' experience working in the nightlife/Festival industry and know the impact drink and drugs have on the general public.
Front of Stage Barrier (Pit) Training
1 day, can be blended
Another one of our speciality topics, delivered in and outside of the UK. Our instructors have worked in front of main stages at major festivals and concerts, looking after audiences in the tens of thousands. We will cover how to look after the crowd, how to manage artists' antics, how to lift safely and handle crowd surfers whilst protecting your teams' health and spines. Our system has been approved by Chiropractors and body-movement specialists and uses a pioneering training approach.
Control Room / ELT (Emergency Liaison Team)
From 2 hours
Learn from some of the best in the industry, Invictus Pro Training have an exciting collaboration with a launch expected autumn 2026. Often used as an area for career progression for those who can stay calm in intense environments with multiple demands with public & private sector interoperability.
New course launching autumn 2026.
CCTV for Business Owners / Managers
1 day
The law around the use of CCTV can be complex, knowing that your company is meeting all of the mandated requirements will bring peace of mind. Should you have a call to use footage as evidence whether in an internal investigation or as a part of a criminal investigation, it is essential that it meets evidential standards. Fines under data protection legislation can be crippling even for large organisations. This course runs through what owners/managers of CCTV systems need to know to be sure that not only their installation, but staff members' actions viewing/accessing data are lawful.
Stewarding / Front of House
From ½ day
The front of house team are the heartbeat of a venue, and some of the first staff that your customers will come across. Customer service and the ability to manage problems should they arise are essential, no more so than how to deal with Emergencies.
Working with Radios
From 2 hours
If your workplace requires the use of radios and incident reports are a part of regular occurrences within your business, then why not train your team on how to use radio protocols. We deliver tailored courses that look at the radio protocols that are both typical to your industry and tailored to your business.
Recording & Reporting
½ day
We also cover information that should be recorded in the reporting process. This includes incidents, accidents or near misses, and will give your business the protection it needs should an incident occur within your workforce.
Night Life Industry Training
Training designed for nightlife venues covering dealing with difficult customers, conflict management, and assault avoidance. Our trainers have over 18 years' experience working in the nightlife/Festival industry and know the impact drink and drugs have on the general public. Sometimes difficult customers are just that, and their behaviour can be disruptive enough to deter good trade.
Personal Safety & Development
Whether you are an employee, a Freelancer or run your own business sometimes we want to invest in ourselves to get that little bit extra out of our working lives.
See also:First Aid
Self Defence
From 3 hours
Whilst it should not be an individual's responsibility to learn how to keep themselves safe, crimes against the person continue to be a global problem. Some people feel that learning self-defence will build their confidence to be assertive when forced into an undesirable situation, and give them the physical skills to deal with physical aggression should the worst happen. Courses are available for all Women, non-binary individuals, and men.
No prior martial arts experience needed; techniques are designed to work with the body's natural instincts.
Assault Avoidance
1 day
Employers have a responsibility to minimise staff's risk of workplace violence, but sometimes they need a little guidance in what would be suitable. If you or one of your team are concerned about the risk that you currently face, get in touch for a chat.
Lone Working
From ½ day
Whether working in isolation or simply physically distanced from coworkers, we can work through risk assessments, policy review, protective measures and training. Common sectors that utilise this support: Commercial and residential estate agency, workers who visit customers in their home or workplace, health and social care workers, transport and delivery, small retail, education, cleaning and facilities, creatives, freelancers and sole traders.
Confidence Building
From 2 hours
Sometimes we just need a little support to feel a little stronger in ourselves. This type of training focuses on mindset, posture and communication skills. This is not a substitute for professional counselling for those who may be working through trauma or under similar mental load.
Good to know
Frequently asked questions.
Are you connected to the Invictus Games?
No, Invictus Pro Training was formed in 2010 and whilst we proudly work with and have Veterans in our training team, there is no link to the Games.
Where do you carry out your training?
Whilst we are based on the South Coast of England, we regularly travel to client premises all around the UK. International instruction can also be offered where appropriate.
Do you provide training for individuals?
Yes, many of our courses have 'open' invite options, however if it is more appropriate private 1:1 training can be arranged.
How long does a First Aid Qualification last?
Our OfQual regulated Emergency First Aid (1 day) and your FAW / First Aid at Work (3 days) are valid for 3 years. If you renew your FAW before it expires you may be able to complete your refresher in 2 days rather than 3.
Do you need prior martial arts experience for self-defence training or Unarmed Defence Training?
No, you do not need any previous experience. The techniques taught are very simple, designed to work with the body's natural instincts.
Do you have to be very fit to take part?
Whilst you do not need to be super fit, you will need a reasonable level of health for classes with physical skills. A general guide is if you are considered fit for operational duties at work, you are most likely to be fit to train. We are always happy to discuss this further.
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Ready to invest in your team?
Get in touch for a no-obligation chat. We offer a free training needs analysis to ensure the perfect fit.